Frequently Asked Questions
Everything you need to know about shopping with Brady Corp.
What are your standard shipping times and costs?
We offer standard shipping which typically takes 3-5 business days. Shipping costs are calculated at checkout based on your location and order weight. Orders over $75 qualify for free standard shipping.
How can I return or exchange an item?
We accept returns within 30 days of purchase, provided the items are in their original condition and packaging. To start a return, please visit our returns portal or contact our customer support team for a prepaid shipping label.
Which payment methods do you accept?
Brady Corp accepts all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website where you can monitor your package's progress in real-time.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by destination but generally take 7-14 business days. Please note that customs duties and taxes may apply upon arrival.
Are your products covered by a warranty?
We stand by the quality of our products. Most items include a 12-month manufacturer's warranty against defects. If you experience an issue with your purchase, please reach out to our support team with your order number.